MSP Business Management System

I run an MSP and wanted a central interface to manage everything and have my own custom ticketing system for my break-fix shop as well. A full-stack MSP business management system that unifies IT support, network monitoring, compliance tracking, and business operations into a single, powerful platform. Built to streamline every aspect of running a modern MSP—from alert management and ticketing to financial tracking and automated reporting. This platform is a unified MSP operations hub that combines advanced ticketing, client and asset management, network monitoring, domain and website health tracking, intelligent alerting, inventory and PC-build workflows, patch compliance, and rich reporting into a single AI-enhanced system. It integrates with major MSP, network, and communication tools (SyncroMSP, UniFi, Microsoft 365, SendGrid, VoIP/SMS, NextCloud, Google Search, Ollama) to automate diagnostics, notifications, and data synchronization, while offering robust security, permissions, and multi-tenant controls. Designed for teams managing complex IT environments, it centralizes day-to-day operations—tickets, alerts, compliance, documentation, and business insights—into one cohesive, customizable dashboard.